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General Disclaimer

Important disclaimers covering all Sitehandy Solutions products, services, mobile applications, and digital platforms.

Effective Date: March 26, 2026

This Disclaimer ("Disclaimer") applies to the website sitehandy.com ("Website"), all mobile applications published by Sitehandy Solutions on the Google Play Store and any other app distribution platforms ("Mobile Apps"), all Software-as-a-Service (SaaS) platforms operated by Sitehandy Solutions, and all services provided by Sitehandy Solutions ("we," "our," or "us"). By accessing or using any of our products, services, or platforms, you acknowledge and agree to this Disclaimer.

1. General Information Disclaimer

The information provided on our Website, Mobile Apps, SaaS platforms, and through our services is for general informational purposes only. While we strive to keep the information accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of any information, products, services, or related graphics contained on any of our platforms.

Any reliance you place on such information is strictly at your own risk. We shall not be liable for any loss or damage, including but not limited to indirect or consequential loss or damage, arising from or in connection with the use of information provided through our platforms.

2. Products and Services Covered

This Disclaimer covers all products and services offered by Sitehandy Solutions, including but not limited to:

a) Professional Services

  • Website Design and Development
  • Web Application Development
  • Mobile Application Development
  • Web Maintenance and Security
  • IT Training Programs and Workshops
  • Web Hosting and Server Management
  • Domain Name Registration
  • IT Consultation Services

b) SaaS Platforms

  • BotMacro (botmacro.com) — Chatbot Automation
  • BotAIGen (botaigen.com) — AI Content Creator
  • Salenous (salenous.com) — Digital Sales Platform
  • MacroWA (macrowa.com) — WhatsApp Marketing
  • SMSHandy (smshandy.com) — SMS Marketing
  • ActiveHello (activehello.com) — Email Marketing
  • Premis.my (premis.my) — Property Management System
  • HRMHook (hrmhook.com) — Human Resource Management
  • Visit.my (visit.my) — URL Shortener Service

c) Mobile Applications

All mobile applications developed and published by Sitehandy Solutions on the Google Play Store or any other application distribution platform, including apps associated with any of the SaaS platforms listed above.

3. No Professional Advice

The content provided through our Website, Mobile Apps, SaaS platforms, blog articles, training materials, and other resources does not constitute professional legal, financial, technical, or business advice. You should consult with qualified professionals before making any decisions based on the information provided.

Our IT training programs and workshops are for educational purposes only. Certificates of completion or participation do not guarantee professional certification, employment, or competency in any specific field.

4. Service Availability and Performance

We strive to provide uninterrupted access to our Website, Mobile Apps, and SaaS platforms. However, we do not guarantee that our platforms will be available at all times. Access may be temporarily suspended due to:

  • Scheduled or unscheduled maintenance
  • Server or network issues beyond our control
  • Force majeure events (natural disasters, power outages, etc.)
  • Security incidents or system upgrades
  • Third-party service provider outages

We shall not be liable for any loss, damage, or inconvenience caused by the unavailability of any platform or service.

5. Third-Party Links and Services

Our Website, Mobile Apps, and SaaS platforms may contain links to third-party websites, services, or resources. These links are provided for convenience and informational purposes only. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party websites or services.

Our Mobile Apps may use third-party SDKs and services including but not limited to Google AdMob, Google Firebase Analytics, and Google Play Services. These third-party services are governed by their own terms and privacy policies. We are not responsible for the data collection practices or service availability of these third-party providers.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Sitehandy Solutions, its directors, employees, partners, agents, suppliers, and affiliates shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, business opportunities, or goodwill
  • Business interruption or loss of use
  • Damages arising from unauthorized access to or alteration of your data
  • Any bugs, viruses, or other harmful components transmitted through our platforms
  • Errors, inaccuracies, or omissions in content
  • Personal injury or property damage resulting from your use of our services

This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damages.

7. Mobile Applications Disclaimer

Our Mobile Apps are provided on an "as is" and "as available" basis. We do not warrant that:

  • The apps will be compatible with all devices, operating systems, or configurations
  • The apps will be free from errors, bugs, or interruptions
  • Any defects will be corrected in a specific timeframe
  • The apps will meet your specific requirements or expectations

Users are responsible for ensuring their devices meet the minimum requirements for running our Mobile Apps. We are not liable for any issues arising from the use of our apps on unsupported or modified (rooted/jailbroken) devices.

Some of our Mobile Apps display advertisements through Google AdMob. We are not responsible for the content, accuracy, or availability of advertisements served by third-party ad networks.

8. SaaS Platforms Disclaimer

Our SaaS platforms are provided as online tools for business and productivity purposes. While we take reasonable measures to ensure reliability and security, we disclaim all warranties regarding:

  • Continuous, uninterrupted, or secure access to the platforms
  • Accuracy or reliability of any data, reports, or analytics generated
  • Compatibility with third-party services, APIs, or integrations
  • Results achieved from using our marketing, sales, or management tools

Users of our SaaS platforms are solely responsible for ensuring their use of the platforms complies with all applicable laws and regulations, including but not limited to data protection, anti-spam, and electronic communications laws.

9. Web Hosting and Domain Services Disclaimer

While we strive to provide reliable hosting and domain registration services, we do not guarantee:

  • 100% uptime or availability (service levels are as stated in the Terms of Service)
  • Protection against all forms of cyberattacks, data breaches, or unauthorized access
  • Recovery of lost data due to hardware failures, software errors, or user actions
  • Successful domain registration or renewal, which may be subject to third-party registrar policies

Clients are responsible for maintaining their own backups and implementing additional security measures as needed.

10. Marketing and Communication Tools Disclaimer

Our marketing platforms (MacroWA, SMSHandy, ActiveHello) are tools designed to facilitate communication with your audience. Users are solely responsible for:

  • Obtaining proper consent from recipients before sending marketing messages
  • Compliance with applicable anti-spam laws and regulations (e.g., CAN-SPAM Act, GDPR, PDPA)
  • The content, accuracy, and legality of messages sent through our platforms
  • Maintaining opt-out mechanisms and honoring unsubscribe requests

Sitehandy Solutions is not responsible for any legal consequences, penalties, or damages arising from the misuse of our marketing and communication tools.

11. AI-Generated Content Disclaimer

Our AI-powered platform BotAIGen generates content using artificial intelligence. Content produced by AI tools may:

  • Contain inaccuracies, errors, or outdated information
  • Not fully reflect your brand voice, tone, or messaging standards
  • Require human review and editing before publication or distribution
  • Inadvertently resemble existing content from other sources

Users are solely responsible for reviewing, editing, and verifying all AI-generated content before use. Sitehandy Solutions does not guarantee the originality, accuracy, or suitability of AI-generated content for any specific purpose.

12. Intellectual Property

All content on the Website, Mobile Apps, and SaaS platforms — including but not limited to text, graphics, logos, icons, images, audio clips, software, and code — is the property of Sitehandy Solutions or its content suppliers and is protected by Malaysian and international copyright, trademark, and intellectual property laws.

Unauthorized use, reproduction, or distribution of any content from our platforms without prior written consent is strictly prohibited.

13. User-Generated Content

Where our platforms allow users to submit, post, or upload content (including comments, reviews, and data), we do not endorse, verify, or take responsibility for any user-generated content. Users are solely responsible for the content they create, upload, or share through our platforms.

We reserve the right to remove any user-generated content that violates our terms, applicable laws, or community standards.

14. Indemnification

By using our Website, Mobile Apps, SaaS platforms, or services, you agree to indemnify and hold harmless Sitehandy Solutions, its directors, officers, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising out of or related to your use or misuse of our products and services, or your violation of this Disclaimer or any applicable law.

15. Governing Law

This Disclaimer is governed by and construed in accordance with the laws of Malaysia. Any disputes arising from or related to this Disclaimer shall be subject to the exclusive jurisdiction of the courts of Malaysia.

16. Changes to This Disclaimer

We reserve the right to update or modify this Disclaimer at any time without prior notice. Changes will be posted on this page with a revised "Effective Date." Your continued use of our Website, Mobile Apps, SaaS platforms, or services after any changes constitutes acceptance of the updated Disclaimer.

We encourage you to review this Disclaimer periodically to stay informed about our terms.

17. Contact Us

If you have any questions or concerns about this Disclaimer, please contact us:

Sitehandy Solutions

K4 Level 1 Terminal Port Dickson

71000 Port Dickson, Negeri Sembilan, Malaysia

Email: [email protected]

Phone: +6011-3803 8022

Last Updated: March 26, 2026

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